Returns & Exchanges
At Habitat Pet Supplies, we want your companion to look their best, which is why we offer a 30-day return window for all unworn and unwashed pet apparel and accessories. If your purchase isn't the perfect fit, we are here to help you find the right style or size.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is free of pet hair and signs of wear.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
