Frequently Asked Questions
Everything you need to know about our premium pet fashion collections.
How do I determine the correct size for my pet?
We provide a detailed size chart on every product page. Please measure your pet's neck, chest, and length carefully. If your pet is between sizes, we recommend ordering the larger size for maximum comfort.
What is your return policy for apparel?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and free of pet hair. All original tags must be attached for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit sooner.
Are your pet clothes machine washable?
Most of our items are machine washable on a gentle cycle with cold water. However, for luxury fabrics or items with embellishments, we recommend hand washing and air drying to maintain quality.
Do you offer international shipping?
Yes, Habitat Pet Supplies ships to over 50 countries. International delivery times vary by location and usually take between 10-21 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.